Privacy Policy

1. Introduction

MB Services Ltda. (hereinafter, "Telecom Certification", "we" or "our") is committed to protecting the privacy of users of our website certificacion-telecom.cl. This policy describes how we collect, use and protect your personal information.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address and profile photo when you sign in with Google or another authentication provider.
• Contact information: data you voluntarily provide through contact forms.
• Technical information: IP address, browser type, pages visited and time spent.

3. Use of Information

We use your information to:

• Provide and maintain our services.
• Manage your account and authentication.
• Respond to your inquiries and service requests.
• Improve our website and services.
• Comply with legal obligations.

4. Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. We use SSL/TLS encryption for all data transmissions and store information on secure servers.

5. Third Parties

We use third-party services for authentication (Clerk) and hosting (AWS). These providers have limited access to your information and are required to protect it. We do not sell or share your personal information with third parties for marketing purposes.

6. Your Rights

You have the right to:

• Access your personal information.
• Rectify inaccurate data.
• Request deletion of your account and data.
• Object to the processing of your data.

7. Contact

For inquiries about this privacy policy or to exercise your rights, contact us at:

Email: contacto@mbservices.cl

8. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with a revised update date.